Business Technologies World (Pvt) Ltd
Last Updated: April 2025

INTRODUCTION

Business Technologies World (Pvt) Ltd, trading as BTEKWorld, is committed to protecting the privacy and personal information of all individuals who visit our website, request a quote, or engage with our services. This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights in relation to your personal data.

By using our website at www.btekworld.com or submitting any form on our site, you agree to the terms of this Privacy Policy.

WHO WE ARE

Business Technologies World (Pvt) Ltd is a private limited company registered and operating in Sri Lanka. We supply RFID, Barcode and Biometric hardware and solutions to businesses across the island. Our registered office is located at No. 21/7, 1/1, Sunethradevi Road, Kohuwala, Nugegoda, Sri Lanka.

If you have any questions about this policy or how we handle your data, you can contact us at btechlk@gmail.com or call us on +94 114 383 683.

WHAT INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you fill in a quote request form, contact form, or any other form on our website. This information may include your full name, job title, company or organisation name, industry, phone number, email address, the products or solutions you are enquiring about, quantity requirements, budget range, your message or project description, and your preferred method of contact.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and referring URLs. This information is collected through standard web server logs and analytics tools and is used solely to improve our website performance and user experience.

We do not collect any sensitive personal data such as national identity numbers, financial account details, health information, or any data relating to minors.

HOW WE USE YOUR INFORMATION

We use the information you provide to respond to your quote requests and enquiries, prepare personalised proposals and pricing, follow up with you regarding your product or solution requirement, provide technical information or recommendations relevant to your enquiry, process and fulfil orders placed through our sales team, and improve our products, services and website based on feedback and usage patterns.

We will only contact you in relation to the enquiry you submitted. We will not add you to any mailing list, newsletter or promotional campaign without your explicit consent.

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, trade or share your personal information with third parties for marketing purposes under any circumstances.

We may share your information with trusted third-party service providers who assist us in operating our business, such as email hosting providers, CRM platforms and website analytics tools. These providers are contractually required to handle your data securely and only in accordance with our instructions.

We may also disclose your information if required to do so by law, by a court order, or by a regulatory authority in Sri Lanka.

DATA STORAGE AND SECURITY

Your personal information is stored securely on our internal systems and any third-party platforms we use to manage enquiries. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration or disclosure.

While we take all reasonable precautions to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but we are committed to protecting your data to the best of our ability.

Your data is stored for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Enquiry records are typically retained for a period of up to three years.

COOKIES AND TRACKING

Our website may use cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how visitors use our site. We use cookies to remember your preferences, analyse site traffic, and improve site functionality.

You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.

We may use third-party analytics tools such as Google Analytics to collect and analyse anonymised usage data. These tools have their own privacy policies and we encourage you to review them independently.

YOUR RIGHTS

You have the right to request access to the personal information we hold about you. You have the right to request correction of any inaccurate or incomplete information. You have the right to request deletion of your personal data, subject to any legal obligations we may have to retain it. You have the right to withdraw consent to the processing of your data at any time, where processing is based on consent. You have the right to request that we restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us in writing at btechlk@gmail.com. We will respond to your request within 30 days.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, including supplier websites and social media platforms. We are not responsible for the privacy practices of those websites and we encourage you to review their privacy policies before providing any personal information.

WHATSAPP COMMUNICATIONS

If you choose to contact us via WhatsApp, please be aware that WhatsApp is a third-party platform with its own privacy policy and terms of service. Messages sent via WhatsApp are subject to WhatsApp’s data handling practices. We will only use information shared with us via WhatsApp to respond to your enquiry.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.

Business Technologies World (Pvt) Ltd
No. 21/7, 1/1, Sunethradevi Road, Kohuwala, Nugegoda, Sri Lanka
Email: btechlk@gmail.com
Phone: +94 114 383 683
Mobile: +94 777 351 562
Office Hours: Monday to Friday 8:30 AM to 5:00 PM, Saturday 8:30 AM to 2:00 PM